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How to take a screenshot
March 28, 2023
How to find the name and the version number of a Kaspersky application
October 30, 2023
How to get installation and removal traces of Kaspersky applications
July 14, 2023
How to get a full memory dump when Windows Vista, Windows 7, 8, 8.1, 10, or 11 stops responding
August 31, 2023
How to get a Problem Steps Recorder log in Windows 7
August 31, 2023
Get System Info tool
July 17, 2024
kl1_log tool
August 31, 2023
Windows 7 memory dump
August 31, 2023
How to get a Microsoft Outlook log file
January 11, 2018
EICAR test file for checking Kaspersky applications' behavior
September 13, 2023
How to get dump files of AVP.EXE process for a Kaspersky application
June 7, 2023
How to export and import Windows registry keys
October 12, 2021
How to get a Steps Recorder log in Windows 8
August 31, 2023
How to get a full memory dump when Windows 7, 8, 8.1, 10, or 11 crashes with a blue screen
August 31, 2023
Contacting the Anti-Spam Lab
April 22, 2022
How to collect logs of Process Monitor
May 31, 2024
How to get the dump file of a process in Windows 7, 8, 8.1, 10, 11 or Windows Server 2008, 2012, 2016, 2019
July 11, 2022
How to collect traces for Kaspersky applications
March 4, 2024
How to get Android smartphone's log file
August 31, 2023
How to collect network traffic logs with WireShark
April 25, 2023
How to open the Support window in a Kaspersky application
July 14, 2023
Statement regarding data processing when contacting technical support\customer service ("Support Statement")
September 4, 2023
AVZ computer scanning tool
August 31, 2023
How to create a bug report on Android devices and send it to Kaspersky
August 31, 2023
How to gather data from an Android device using the DumpAndroidApps utility and send it to Kaspersky Customer Sevice
June 25, 2024
How to find the version of your operating system
August 31, 2023
The Android Debug Bridge (adb) tool
January 22, 2021
How to enable or disable debugging mechanisms in beta version of a Kaspersky application
December 1, 2021
About Trojan.Multi.Accesstr
March 3, 2021
How to collect console and HAR logs
June 20, 2024
How to get System Watcher logs for a Kaspersky application
August 31, 2023
Files to send to Kaspersky technical support in case of PDM malware detection
July 22, 2022
How to configure file and folder access auditing in Windows
December 12, 2022
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