Downloading event logs

To download an event log from a remote device:

1. Open the remote diagnostics window of a client device.
2. In the remote diagnostics window, on the 事件日志 tab, click 所有设备日志.
3. In the 所有设备日志 window, select one or several relevant logs.
4. Do one of the following:
   • Download the selected log by clicking 下载整个文件.
   • Download a portion of the selected log:
     1. Click 下载一部分.

        You cannot download portions of several logs at the same time. If you select more than one event log, the 下载一部分 button will be disabled.

     2. In the window that opens, specify the name and the log portion to download, according to your needs.

        For Linux-based devices, editing the log portion name is not available.

     3. Click 下载.

The selected event log, or a portion of it, is downloaded to the specified location.