Running an application on a client device

You may have to run an application on the client device, if a Kaspersky support specialist requests it. You do not have to install the application on that device.

To run an application on the client device:

1. Open the remote diagnostics window of a client device.
2. In the remote diagnostics window, select the 运行远程应用程序 tab.
3. In the 应用程序文件 section, click the 浏览 button to select a ZIP archive containing the application that you want to run on the client device.

   The ZIP archive must include the utility folder. This folder contains the executable file to be run on a remote device.

   You can specify the executable file name and the command-line arguments, if necessary. To do this, fill in the Executable file in an archive to be run on a remote device and 命令行参数 fields.

4. Click the 上传和运行 button to run the specified application on a client device.
5. Follow the instructions of the Kaspersky support specialist.